Dear Mr Khurshed,
This is in reference to your missing piece of gate bag that had not reached Delhi on 11 july,2007 ex QR232.
Kindly complete the attached the PPQ Form and forward it back to us with the following supporting doc:-
Copy of passports
Receipts for the contents
We do apologize for the inconvenience caused and will endeavor to process your claim to the Baggage Service Department at our Head Office in Doha.
Regards,
Nikhil Saigal
Airport Services Agent
Qatar Airways
Unit No. 4 – Arrival Level
Terminal – 2, IGI Airport
New Delhi 110037
T. 011-25656141
F. 011-25656131
From: Fauziah Sulaiman [mailto:fsulaiman@qatarairways.com.qa]
Sent: Wednesday, September 05, 2007 11:36 AM
To: Central Baggage Tracing Office; DEL_ASM/IND/QR/Qrgrp
Subject: Lost Baggage - Mr. Peer - New Delhi
Importance: High
Dear Naseer,
Mr. Khurshed lost his baggage ex New Delhi last week. He unable to contact ASM office in New Delhi and need our assitance.
Kindly adv outcome.
He can be reached at 91-9419010220.
Thank you and best regards,
Fauziah Sulaiman (Ms)
Customer Relations Officer (West)
Qatar Airways
13F, Wakra Tower
(Off Al Corniche Road, next to Movenpick Hotel)
P.O.Box 22550
Doha, State of Qatar
Tel: 974-4496-721
Fax: 974-4412-875
www.qatarairways.com
Dear Mr. Khurshed,
Trust the below information will enable you to process your claim from the Insurance Company.
As per our records, you had flown on QR020/10Jul/QR232/11Jul (CDG/DOH/DEL) and you have total of one piece Checked-in-baggage
Under Tag No: QR496419.
On arrival at Delhi you have received 01 pieces of checked-in-baggage and you did not receive the Gate Bag which was taken from you
at the time of boarding at DOHA & you were unable to produces the claim tag for the lost baggage at the time of arrival at Delhi.
We have already sent the PPQ Form along with your passport to Claim Department in Doha. We are yet to receive the Full & Final settlement
from are Claim Department regarding you case. We will inform the same after it is approved.
Thanking You,
Nikhil Saigal
Qatar Airways
Airport Services Agent
IGI Airport Terminal 2
New Delhi India 110037
Tel: +91 11 25656142 | Mobile: +91 9313434395
SITA: DELKKQR | Fax.: +91 11 25656131
Email:-
Victim@qatarairwaysflights.com
